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Penske Case Study | SmartAction

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How Can Virtual Agents Improve CSAT Scores?

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ENMAX Case Study | SmartAction

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What is "Omnichannel" Customer Support?

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AAA Case Study | SmartAction

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Text-to-Speech (TTS): Explained 📄➡️🗣️

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Meet NOVA: your Natural Omnichannel Virtual Agent Platform

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How AI Virtual Agents Can Reduce Average Handle Time (AHT) in Call Centers

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Brightree Case Study | SmartAction

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Transportation — Paratransit: Schedule a New Ride with an AI Virtual Agent

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Live Demo — ICMI: SmartAction AI Virtual Agent in Action

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Travel & Hospitality — Check Rewards Balance with AI Virtual Agent

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Utilities — Cancel Service with an AI Virtual Agent

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Utilities — Report Outage with an AI Virtual Agent

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Automotive — Schedule Service Appointment with an AI Virtual Agent

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Financial Services — Balance Inquiry & Transfer with an AI Virtual Agent

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Insurance — Intelligent Front Door & Authentication with an AI Virtual Agent

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Financial Services — Report Lost or Stolen ATM/Credit Card with an AI Virtual Agent

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Financial Services — Request Statement & Order Checks with an AI Virtual Agent

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Service Providers — Payment with an AI Virtual Agent

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Insurance — Lienholder Verification with an AI Virtual Agent

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Automotive — AAA — Emergency Roadside Assistance with an AI Virtual Agent

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Virtual Agents Powered by Conversational AI for the Automotive Industry!

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Insurance — Legal & General — Payment with an AI Virtual Agent

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Financial Services — Vanguard — Balance Inquiry & Transfer with an AI Virtual Agent

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Transportation — MTM — Paratransit: Schedule a New Ride with an AI Virtual Agent

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Financial Services — Brightree — Collections Conversation Sample with AI Virtual Agent

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Retail — Electrolux — New Product Registration with an AI Virtual Agent

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Travel & Hospitality — Intelligent Front Door & Reservations Transfer

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Transportation — Logisticare — Paratransit: Schedule a Ride with an AI Virtual Agent

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Utilities — SECO Energy — Payment Arrangement with an AI Virtual Agent

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Healthcare — Rapid Response Virtual Agent for Voice & Chat

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Service Providers — Old Republic Home Protection — Schedule Service with an AI Virtual Agent

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Financial Services — Brightree — Outbound Collections with an AI Virtual Agent

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Healthcare — J&B Medical Supply — Reorder Supplies

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Service Providers — HomeServe — Schedule Service Appointment with AI Virtual Agent

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Retail — Designer Shoe Warehouse (DSW) — Update Address with an AI Virtual Agent

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Retail — Fabletics (TechStyle) — Billing Inquiries with an AI Virtual Agent

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Virtual Agents Powered by Conversational AI for Every Industry!

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Healthcare — Schedule Appointment & Update Address with an AI Virtual Agent

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Healthcare — Schedule Appointment & Change Address with an AI Virtual Agent

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Automotive — New Customer: Schedule Service with an AI Virtual Agent

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Automotive — Existing Customer: Schedule Service with an AI Virtual Agent

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Service Providers — Place an Order with an AI Virtual Agent

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Retail — Account Authentication and Password Reset with an AI Virtual Agent

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Travel & Hospitality — Book Reservation with an AI Virtual Agent

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Financial Services — Inbound Collections with an AI Virtual Agent

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Retail — Triage & Tier-1 Tech Support with an AI Virtual Agent